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Privacy Policy

1. Information We Collect

 

We may collect the following types of personal data:

 

a. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Business name and role

  • Booking details or project information

  • Payment information (processed securely through third-party providers)

 

b. Information collected automatically

When you visit our website or booking pages we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interactions

  • Cookies and tracking data (for analytics and site performance)

 

c. Content created in the studio

 

Where relevant:

  • Raw audio and video files

  • Edited content

  • Photos or behind-the-scenes material (only used with explicit permission)

 

2. How We Use Your Information

 

We use your personal information to:

  • Manage bookings and enquiries

  • Deliver studio sessions and content services

  • Communicate with you regarding your project or account

  • Maintain legal and financial records

  • Improve website performance and user experience

  • With consent, share testimonials, photos or case studies for marketing

We only collect and use personal data where we have a lawful basis, such as contract, legitimate interest, or consent.

 

3. Sharing Your Information

 

We do not sell your data.

We may share limited information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Cloud storage or editing platforms (e.g., Google Drive, Dropbox)

  • Email or CRM systems

  • Accountancy software for legal and financial reporting

Each third party meets UK GDPR requirements.

 

4. Data Storage and Security

 

We store your information securely using:

  • Encrypted devices

  • Strong password protection

  • Secure cloud storage

  • Restricted access only for essential personnel

Content files and client information are retained only as long as necessary for business or legal purposes.

 

5. How Long We Keep Your Data

 

We keep personal data only for as long as necessary, typically:

  • Client records: up to 6 years (legal accounting requirement)

  • Raw recordings: as agreed with the client or until the project is fully delivered

  • Marketing consent data: until consent is withdrawn

You may request deletion of non-essential data at any time.

 

6. Your Rights

 

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion (in certain circumstances)

  • Withdraw consent at any time

  • Object to processing based on legitimate interest

  • Request the transfer of your data

To exercise any of these rights, email us at contact@talknorth.co.uk

 

7. Cookies

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Our website may use cookies for analytics, performance and functionality.
You can manage or disable cookies through your browser settings.

 

8. Contact Us

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If you have questions about this Privacy Policy or your data:

Email: contact@talknorth.co.uk
 

Business: TalkNorth | The Podcast Studio
Keighley, West Yorkshire

 

If you are not satisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

 

9. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will appear on this page with a new updated date.

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